Terms and Conditions

JoyCigs.Com your online supplier of cigarettes and tobacco products

You agree to comply with the terms of use as described herein. If you disagree with any terms of these Terms and Conditions, we urge you not to use or buy anything in our store.

  • Responsability

    The browsing of our website and the placement of the customer's order counts as their prior acceptance of these Terms and as a legal claim that user is at least 21 (twenty one) years old. Tobacco items can be sold and used by mature people only. Moreover, the signature of an adult person is required upon delivery of tobacco goods.

    All goods available in our store are intended for personal use only, and should not be resold.

    Goods available in our online store are manufactured in different countries. Every item has indication to the country of origin. All items are of high quality and pass quality check before shipping.

    Any issues with items or orders must be reported to the Customer Service immediately without revocation of the payment.

  • Taxes

    It is customer's responsibility to learn what, if any, taxes apply to the goods they receive. Taxes policy is stabilized by every US state independently, and may be changed in accordance with legislation. It is solely customer's responsibility to get to know such information. We are not obligated to, nor we can know whether taxes apply. We promise that there are no any hidden fees or taxes or charges on our part.

    You acknowledge that tax authorities can contact you upon delivery of the goods. In such case you can either decline both the payment of taxes and the delivery, or to pay the requested fees. When the delivery was refused and a package is returned back to us, order can be either reshipped or refunded.

  • Safety of Personal Data

    Our company maintain suitable administrative, technical and physical procedures to protect all the personal information from unauthorized access. Customer's information will never be provided to any third part.

    On our website cookies and similar technologies are not used. We use only information which the customer is providing for placing and processing of their purchase on their own will and accord.

    We reserve the right to provide customers with special offers and promotions through e-mail messages. In case you refuse to receive such information, you may inform us by e-mail message at support@joycigs.com.

  • Intellectual Property

    We are not associated with Philip Morris, JT International, or British American Tobacco. All items which we offer are provided not by a company related to JT International, British American Tobacco and Philip Morris. The goods were not manufactured for USA market.

    All images and names of the items are provided on our website for acquaintance only and the trademarks belong to their owners only.

    Our company and website do not belong, not should be associated with tobacco companies such as JT International, British American Tobacco and Philip Morris or any other. Furthermore we do not possess nor domain any tobacco trademarks or brand names.

  • Precision, Timeliness and Entirety on the Website

    All information available on the website is intended for knowledge and should not serve as a base. The detailed and more reliable information should be searched in other reliable sources. We leave on our side the right to change, update or modify information available on the pages of our website, however we are not obliged to do so. We are not responsible if a customer fails to knowledge any modification.